Returns & Refunds Policy

At Flower Shop Near Me, we strive to ensure your floral arrangements arrive in perfect condition. If your flowers are damaged or wilted upon delivery, please contact us within 24 hours to initiate a replacement or refund.

Return Process

• 1.
  Capture a Photo

  Take a clear photograph of the damaged or unsatisfactory flowers immediately upon arrival to document the issue.

• 2.
  Contact Support

  Email our customer service team with your order number and the photo of your arrangement within 24 hours of delivery.

• 3.
  Review Process

  Our floral experts will review your claim within one business day to determine if a replacement or full refund is appropriate.

• 4.
  Resolution

  Once approved, we will either dispatch a fresh bouquet to your address at no extra cost or issue a refund to your original payment method.